Customer Services & Support | WASAC Group

Customer Services & Support

Customer Services & Support

At WASAC Group, we value our customers and are dedicated to providing the support you need. Our Customer Support team is here to assist you with everything from inquiries to billing questions to service requests.

Sub-Services

Customer Support

We provide timely and effective support to our customers through various channels, including phone lines, email, and social media platforms.

Complaints Handling

We address customer complaints promptly and professionally, striving to resolve issues and maintain customer satisfaction.

Feedback Collection

We gather feedback from customers through surveys and feedback sessions to improve our services and enhance customer experience.

Information Services

We provide information on our services, billing, payment options, and assist customers with service applications and resources management.

Our Partners

Water aid African Development Bank Group Water for People EIBG JICA World Vision UNICEF Water aid African Development Bank Group Water for People EIBG JICA World Vision UNICEF